1. All-Access (lifetime)
If you're not satisfied, email [email protected] within 7 days of purchase and we will refund the full amount. You don't need to give a reason.
2. Pro (yearly)
Because Pro is a digital product delivered immediately, it is generally non-refundable once you have accessed or downloaded paid content. If something doesn't work as described, contact us within 7 days of purchase and we will fix it or refund you.
3. Cancelling Pro
Pro renews automatically at the end of each 12-month term at the then-current price unless you cancel before the renewal date. Cancel at any time from the link in your Dodo Payments receipt email, or by emailing [email protected]. You keep access until the end of the term you have paid for, and you won't be charged again.
If a renewal charge catches you by surprise, write to us within 7 days of that charge and we will refund it.
4. How to ask for a refund
Email [email protected] from the address on your account and tell us which plan you bought. We reply within a few business days. Refunds are issued through Dodo Payments, our merchant of record, to your original payment method, and can take several business days to appear depending on your bank.
When a purchase is refunded, the access and licence it granted end. Nothing here limits refund or withdrawal rights you have under the consumer law of your country.